Soft skills
Soft skills are personal characteristics, social skills and behaviors that influence interpersonal interaction, communication and collaboration .
Unlike "hard" or technical skills, soft skills are difficult to quantify and relate to an individual's emotional intelligence, interpersonal skills and personality traits.
Soft skills includecommunication skills, teamwork, conflict resolution, time management, empathy, creativity, flexibility and problem-solving skills.
Soft skills are critical to success in many fields and industries as they influence effectiveness in dealing with other people, ability to collaborate and adaptability to changing situations.
They play an important role in professional development, career opportunities and personal growth.
