Customer Expert for Leader in Photography and Imaging - Dutch - Remote Athens

Position: Customer Expert Work model: Remote Location: Athens, Greece Employment type: Full-time What you will do: Depending on the team that successful candidates will join, responsibilities vary: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets Answer customers’ inquiries and troubleshoot or escalate technical issues that they face Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Greece! What you will bring: Strong written and verbal skills in Dutch Good communication skills in English Tech savviness Solution driven out of the box thinking An empathetic soul with the communication skills that match A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas