Intermodal Coordinator

About MODE Global
MODE Global is a $4B+ multimodal transportation leader, delivering comprehensive supply chain solutions across North America. With a vast agent-based network and a suite of offerings—spanning LTL, truckload, parcel, intermodal, air, and ocean—MODE drives operational excellence through technology, innovation, and integrity. We simplify logistics, empower partnerships, and deliver performance.

Logistics Coordinator

Company: MODE Transportation
Location: Chalfont, PA (Hybrid - 2 days a week remote after training)

Job Title – Logistics Coordinator

About the Role

The Logistics Coordinator will work closely with customers, carriers, rail providers, drayage partners, and internal teams to ensure shipments move efficiently from origin to destination. This role requires strong communication, problem-solving, and organizational skills, along with the ability to manage multiple shipments and priorities in a fast-paced environment.

What You'll Do

• Coordinate and monitor intermodal shipments from origin through final delivery, including rail and drayage.

• Dispatch and communicate with carriers, drayage providers, rail partners, terminals, and customers.

• Track shipments and proactively identify and resolve delays, exceptions, and service issues.

• Research transportation costs and identify cost-effective solutions across intermodal, truckload, and multimodal services.

• Maintain accurate shipment information, customer orders, tracking updates, documentation, and invoicing details.

• Communicate proactively with customers and internal teams regarding shipment status, delays, and changes.

• Monitor carrier and transportation partner performance and ensure compliance.

• Identify opportunities to improve service, efficiency, profitability, and reduce unnecessary accessorial charges.

• Build strong working relationships with customers, carriers, rail providers, and transportation partners.

What We’re Looking For

• 1-2 Years of Experience in logistics, transportation, intermodal, freight brokerage, or related field.

• Understanding of intermodal transportation, including rail and drayage operations.

• Strong customer service and communication skills

• Excellent organization and attention to detail

• Strong problem-solving skills and the ability to quickly respond to issues and exceptions.

• Comfortable working in a fast-paced environment

• Experience with transportation management systems

• Strong teamwork and a customer-focused mindset.