LPG Sales and Marketing Officer- Abuja

Position Title: LPG Sales and Marketing Officer

Reports to:COO

Work Location:Abuja

Purpose:

To drive sales and marketing activities for LPG products, ensuring revenue growth, customer satisfaction, and market expansion in line with company targets. The officer will be responsible for developing relationships with clients, executing marketing campaigns, and ensuring compliance with safety and regulatory standards in the LPG industry.

Key Responsibilities:

• Drive sales targets by developing new business opportunities in retail, commercial, and industrial segments.
• Plan and implement LPG marketing strategies and promotional campaigns.
• Establish and maintain relationships with key customers and distributors to ensure repeat business and referrals.
• Conduct market research and gather competitive intelligence to identify trends and growth opportunities.
• Provide support to the operations and logistics teams to ensure timely product delivery and customer satisfaction.
• Collaborate cross-functionally with other departments such as HSE, Finance, and Admin for seamless operations.
• Monitor customer accounts and follow up on payments, ensuring alignment with credit terms.
• Support pricing strategy by evaluating competitor pricing and recommending adjustments.
• Educate customers and partners on LPG safety, handling, and storage procedures.
• Maintain accurate sales records and provide timely reports and market feedback to management.
• Ensure adherence to all safety, health, and environmental regulations in all marketing and sales activities.
• Participate in customer engagement events, exhibitions, and promotional activities.
• Assist in developing marketing materials, presentations, and communication for internal and external audiences.
• Escalate customer concerns and complaints to relevant departments for timely resolution.
• Support compliance with regulatory requirements concerning LPG sales and distribution

Key Accountabilities:

• Achievement of monthly and quarterly sales targets.
• Expansion of customer base and increase in market share.
• Adherence to safety and regulatory guidelines in sales activities.
• Positive customer feedback and satisfaction metrics.
• Timely and accurate reporting of sales performance and market intelligence.

KPIs:

• Monthly and quarterly sales achievement
• Growth in customer base and retention rate
• Customer satisfaction and resolution time for complaints
• Market share increases in assigned territory
• Compliance with HSE and regulatory standards
• Timeliness and accuracy of reporting
• Effectiveness of promotional activities

Job Attributes:

• Strong customer relationship and negotiation skills
• Self-leadership and results-driven mindset
• Excellent communication and interpersonal abilities
• Good understanding of LPG operations and industry trends
• Strategic thinking and adaptability

Key Skills, Experience and Qualifications required:

• Bachelors degree in Marketing, Business Administration, or a related field
• Minimum of 3 years of experience in LPG or related oil and gas product sales
• Proven track record of achieving sales targets
• Understanding of LPG market dynamics and customer behavior
• Familiarity with HSE standards in the downstream sector
• Proficiency in Microsoft Office and CRM/sales tracking tools

Place of work