English Customer Experience Associate

Customer Service Advisor – English Speakers in Portugal

Are you an English-speaking professional already living in Portugal with a valid work permit or EU passport? If you're passionate about customer service and enjoy problem-solving, this is a great opportunity for you!

Responsibilities:
Assist customers with inquiries, troubleshooting, and general support
Communicate across multiple channels (phone, email, chat, social media)
Ensure compliance with company policies
Escalate complex cases when necessary
Maintain accurate documentation of interactions

What We Offer:
A dynamic and diverse team environment
Career development and training opportunities
Competitive benefits and strong support

Work Schedule:
Rotating shifts from Monday to Sunday

Note: This position is only for candidates currently residing in Portugal with a valid work permit or EU passport.

Apply now and take the next step in your career!

Place of work