Ready for a Fresh Challenge? Italian Customer Support Role Malta-Based

Are you someone who thrives in a customer-focused role and loves connecting with people? Do you speak Italian fluently and want to work in a professional, supportive environment that rewards your efforts? If so, we have an exciting role waiting for you in Malta.

This full-time, on-site Customer Support position is ideal for motivated individuals who enjoy variety in their day-to-day work. You’ll join a team that supports a major international brand and be the go-to person for customers needing help with their queries.

In This Role, You Will:

• Respond to incoming customer communications through various channels

• Offer thoughtful, efficient assistance and guide customers step-by-step

• Log cases and feedback using internal tools

• Keep a solutions-first mindset to resolve customer concerns

• Work toward team goals in service quality, resolution speed, and satisfaction

What We’re Looking For:

• Fluent Italian skills and conversational English

• Prior customer service experience is helpful, but not required

• Good interpersonal skills and a professional attitude

• A strong sense of responsibility and attention to detail

• Willingness to work on rotational shifts and contribute to a team

Benefits You’ll Love:

• Performance-based financial bonuses

• Language support allowances

• Health insurance coverage after six months

• Internal mobility and promotion opportunities

• Canteen access with nutritious options

• Gym deals, discounted phone plans, and local retail perks

• Team-building events and a great social environment

• Convenient, free on-site parking

Join a company that values your dedication and helps you grow — professionally and personally.

Apply now and begin your career journey in Malta!

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