Customer Service Representative (French)

Job Title: Customer Service Representative (French) Location: Braga, Portugal (On-site) Start Date: ASAP About the Role We are hiring French-speaking Customer Service Representatives to join our team in Braga. You will be the first point of contact for customers, assisting them with inquiries, providing clear solutions, and ensuring a positive service experience. Key Responsibilities Handle customer inquiries in French (no English required). Assist customers with credit-related services in a professional and friendly manner. Provide clear, accurate, and timely responses via phone, email, or chat. Ensure customer satisfaction and maintain service quality standards. Work in a team-oriented environment with rotational schedules. Requirements Native or fluent in French . No English is required for this position. Strong communication and customer service skills. Ability to work in rotational shifts (MondaySaturday). Positive attitude, team player, and willingness to learn. Work Schedule Monday to Friday: 07:00 AM 07:00 PM (rotational shifts) Saturday: 08:00 AM 03:00 PM Days off: Sunday + 1 rotational day Contract & Salary Contract type: Permanent (with 3-month trial period) Base salary: 930 (x14 months) Performance bonus: 168 (x12 months) Meal allowance: 7.23 per day Transport allowance: 20 per month Position bonus (Braga): 20 per month Benefits Health insurance from day 1 (with a small contribution; free after 6 months). Meal and transport allowances. Stable permanent contract with growth opportunities. Friendly, international, and supportive work environment.