6730 - HR Executive

Company Overview: The company operates in the food & beverage industry , specializing in specialty coffee, café operations, and gourmet beverages . It manages café outlets, coffee roasting, and educational programs, focusing on high-quality products and premium customer experiences. Job Summary: The HR Executive will be responsible for end-to-end recruitment, employee relations, and training coordination across JWC Group, including office and retail operations. This role requires strong coordination skills, people management capability, and understanding of multi-outlet F&B operations. Job Descriptions: 1. Recruitment & Talent Acquisition (Group Level) Lead full-cycle recruitment for all Group entities, including: Office Staff: Accounts, Admin, HR, Marketing, etc. Cafe Staff: Outlet Managers, Supervisors, Baristas, Service Crew Kitchen Staff: Cooks, Kitchen Assistants Pastry & Bakery Team: Bakers, Pastry Chefs, Assistants Academy Team: Sales & Marketing personnel Coordinate manpower planning with HODs to identify staffing needs Source candidates through job portals, social media, referrals, and headhunters Screen resumes, conduct initial interviews, and coordinate second interviews with HODs Prepare offer letters, employment contracts, and onboarding documents Organize induction and onboarding sessions for new hires 2. Employee Relations & HR Operations Handle day-to-day HR matters, staff enquiries, and personnel issues Manage employee disciplinary actions and counseling sessions Support performance appraisal coordination and probation reviews Maintain accurate employee records, including leave, attendance, and confirmations Ensure compliance with Employment Act and company policies Support staff engagement initiatives and conflict resolution 3. Training & Development Coordinate internal and external training programs Maintain training records and employee development matrix Collaborate with HODs to identify training needs Organize onboarding and certification training for new hires and existing staff Track staff certifications relevant to F&B and retail operations Requirements: Diploma/Degree in Human Resource Management or related field Minimum 2–3 years HR experience (preferably in F&B / retail multi-outlet environment) Strong recruitment experience (mass hiring + executive level) Good knowledge of Employment Act Organized, detail-oriented and able to handle multiple outlets Strong interpersonal and communication skills