Lead Business/Process Analyst - Remote

Lead Business/Process Analyst – Remote We are looking for a strong Senior Business Analyst with Process Analyst experience who combines business, technical, and consulting capabilities. Responsibilities Process modeling expertise – experience using tools like Visio, Lucidchart, Bizagi, etc., and knowledge of BPMN 2.0. Consulting mindset – strategic thinking, adaptability, and ability to work independently while guiding small teams. Strong business analysis expertise – requirements gathering, process improvement, gap analysis, and workshop facilitation. High-level technical architecture understanding – awareness of system integrations, APIs, enterprise applications, and overall architecture landscape. Strong data flow knowledge (critical requirement) – ability to create data flow diagrams, document source-to-target mappings, and understand end-to-end data movement across systems. Heavy documentation experience – ownership of BRDs, FRDs, technical specifications, process models, and structured documentation. Enterprise-level exposure – experience working in large, complex environments with cross-functional stakeholders. Strong client-facing experience – managing stakeholders, leading workshops, presenting to leadership, and driving consensus. Excellent communication skills – clear, structured, and able to translate between business and technical teams. Required Qualifications Strong consulting mindset with the ability to think strategically, communicate effectively with both technical and non-technical stakeholders, and adapt quickly in dynamic client environments Proven ability to lead cross-functional workshops, align diverse stakeholders, and drive consensus in complex enterprise environments Experience with large enterprise system architecture Solid understanding of enterprise architecture principles/framework Proficient in creating both business and technical process models (e.g. ACDs, data flow diagrams) Solid business analysis skills with a strong analytical mindset and attention to detail Strong communication skills (written, verbal, presentation, active listening) Excellent client interfacing skills, including responsiveness, adaptability, and follow-through Experience with modeling tools such as Vision. Lucidchart, Bizzdesign, Bizagi, etc., and creating process diagrams leveraging BPMN 2.0 standards. Ability to work independently, collaborate effectively with team members, and experience guiding small teams or workstreams. Preferred Qualifications Telecommunication industry experience Basic understanding of finance and/or accounting principles Salary Range: $150,000 to $160,000 Nice to have: Telecom industry experience and basic finance/accounting understanding.