German-Speaking Inbound Sales Specialist

German-Speaking Inbound Sales Specialist Location: Sofia, Bulgaria Language: German (fluent) + English Employment Type: Full-time, On-site About the Role We are looking for a driven and customer-focused German-Speaking Inbound Sales Specialist to join a thriving international team in Sofia — Bulgaria's cosmopolitan capital, known for its rich history, affordable living, and rapidly growing business landscape. In this role, you will be the key point of contact for German-speaking customers, delivering outstanding service while actively identifying opportunities to grow revenue through upselling and cross-selling. Key Responsibilities Manage inbound calls and inquiries from German-speaking customers, handling topics such as service information, account management, and billing Assess customer needs and offer the most suitable products or service upgrades Proactively identify upselling and cross-selling opportunities during each interaction Meet and exceed monthly individual sales targets and KPIs Record all customer interactions accurately in the CRM system Work closely with team leaders and colleagues to maintain high service quality standards Requirements Fluent German (C1/C2 level) — spoken and written Communicative level of English Strong verbal communication and interpersonal skills Goal-oriented mindset with a genuine passion for sales and customer service Comfortable working in a fast-paced, performance-driven environment Previous experience in sales or customer support is beneficial but not required What's on Offer Competitive base salary + attractive performance-based commission Relocation package to Sofia Fully paid structured training program Ongoing career development and promotion opportunities Dynamic, multinational work environment Additional perks and employee benefits Eligibility Notice This position is based in Sofia, Bulgaria (EU member state). We can only consider applicants who are EU/EEA citizens or candidates who already hold a valid work permit for Bulgaria . Applications requiring visa sponsorship cannot be considered.