Customer Service Representative – Hungarian Speaker – Lisbon

Customer Service Representative – Hungarian Speaker – Lisbon Location: Lisbon, Portugal Start Date: 30 April 2026 Work Model: On-site Employment Type: Full-time Job Overview We are seeking a Hungarian-speaking Customer Service Representative to join an international e-commerce support team in Lisbon. You will assist customers with inquiries related to online products and services, ensuring a smooth and high-quality customer experience in a fast-paced environment. Key Responsibilities Handle customer inquiries via phone, email, and chat Support customers with e-commerce products, orders, and services Provide clear, professional, and solution-oriented communication Resolve issues efficiently while maintaining high customer satisfaction Manage high volumes of interactions during peak periods Accurately log all interactions in internal systems Follow internal procedures and service standards Requirements Native or fluent Hungarian (C1–C2 level) Good command of English (B2 or higher) Strong understanding of e-commerce environments Excellent communication and customer service skills Ability to handle high workloads during busy periods Strong problem-solving and decision-making skills Eligible to work in Portugal What's Offered Full-time on-site contract in Lisbon Salary: €920 x14 months + €45 x11 months Welcome bonus: €1,000 Paid training and onboarding Stable international work environment Career growth opportunities Schedule Monday to Sunday (rotational shifts): 08:00 – 17:00 or 09:00 – 18:00 2 rotational days off per week Future transition to 24/7 rotational shifts (to be confirmed) Apply Now If you are a Hungarian speaker ready to grow your career in Lisbon, apply today.