Lithuanian Customer Support Agent - Remote Portugal

Job Description Looking for a remote career in Funchal or anywhere across Portugal? We are seeking a Lithuanian Customer Support Agent to provide top-tier assistance to our European customer base. Fluency in Lithuanian and English is essential for this role, as you will be communicating with a variety of users daily. Your mission is to provide helpful, timely, and professional responses to customer inquiries, ensuring a smooth experience with our services. This remote position offers a stable career path for those who are dedicated to excellence in customer service. You will be part of a team that values diversity and collaboration. Despite being remote, you will have frequent interactions with your colleagues and supervisors, ensuring you are never alone in your tasks. We provide a structured onboarding process and continuous support to help you master the responsibilities of the role and grow your professional skills. Responsibilities Handle Lithuanian customer support via phone and chat Assist with account management and troubleshooting Uphold high standards for service quality Work with the team to improve satisfaction Requirements Fluent in Lithuanian (C1–C2) Good English skills (B2 level) Effective communication abilities