French-Speaking Marketing Customer Support Specialist*

French-Speaking Marketing Customer Support Specialist Location: Lisbon, Portugal Work Type: On-site Job Description We are looking for a French-speaking Marketing Customer Support Specialist to join a dynamic team in Lisbon . In this role, you will support customers with marketing-related inquiries and help optimize campaign performance while ensuring a high-quality customer experience. Responsibilities Provide support related to digital marketing campaigns and tools Assist customers with campaign setup, performance monitoring, and optimization Analyze campaign data and provide guidance based on marketing KPIs Support marketing analytics and campaign performance tracking Ensure accurate documentation and high levels of customer satisfaction Requirements Fluent French Good level of English Experience in paid campaign management (mandatory) Degree in Marketing or a related field Proven knowledge and hands-on experience working with marketing KPIs Experience in Marketing Analytics Working Hours Initially: Monday – Sunday 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 Later stage (to be confirmed): 24/7 rotational shifts 2 rotational days off Salary & Bonus 930€ gross salary (paid over 14 months) 120€ complexity bonus (paid over 11 months)