Technical CS Specialist (Dutch-speaking) — Search & Digital Platforms | Lisbon

Location: Lisbon, Portugal Work Model: On-Site Language Required: Dutch + English Schedule: Monday to Friday 08:00–20:00 | Saturday and Sunday 08:00–17:00 | 2 rotative days off Start Date: 26 March 2026 (2 urgent) | 16 April 2026 (3 open) Contract: Permanent Salary: 1,100€ base × 14 months | Meal allowance 7.63€/day Bonus / Extra: €135 productivity bonus × 14 months | €120 complexity bonus × 11 months Relocation: Shared accommodation for relocators from outside Portugal (up to 12 months). No flight ticket. About the Role Technical support role for a global search engine and digital services platform — one of the most recognised names in tech. You will support Dutch-speaking users navigating technical issues, digital tools, and account services. The role suits candidates with a genuine interest in technology and strong problem-solving skills. Up to €255/month in bonuses, a permanent contract from day one, and two hiring intakes across March and April make this an accessible and well-compensated entry into Lisbon's tech support sector. What You Will Do Provide Dutch-language technical support for users of a global digital platform Troubleshoot technical issues related to search, digital products, and account services Guide customers through solutions clearly via phone, chat, and email Escalate unresolved technical issues to appropriate internal teams Maintain high first contact resolution rates and CSAT scores Document all interactions accurately in internal systems What We Are Looking For • Dutch • Good English skills Strong communication skills and genuine enjoyment of helping others Interest in technology and digital products Comfortable in a dynamic environment open to feedback Flexible with rotative shifts including weekends • EU ID, valid Portuguese residence permit, or equivalent What's In It for You • Permanent contract from day one €135 productivity + €120 complexity bonus — up to €255/month extra • 1,100€ × 14 months | Meal allowance 7.63€/day Health insurance (from day 1, free after 6 months) • Shared accommodation for relocators Two intake dates — March and April Global tech brand on your CV