Remote Customer Itinerary Service Assistant

Role Overview We are expanding our remote team and looking for individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This is an ideal role for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Key Responsibilities Assist clients with coordinating personalized service arrangements Research and compare available options to meet client preferences Confirm reservations and ensure accuracy of details Provide clear, professional communication via email and phone Support updates, modifications, and service-related inquiries Maintain accurate records and documentation Complete required training What We Offer Fully remote role Flexible schedule Ongoing training and professional development Collaborative team Qualifications Authorized to work in the US, UK, Mexico, Australia, or Spain Must be at least 18 years of age Strong written and verbal English communication skills Reliable internet connection and smartphone (computer is strongly recommended) Strong customer service experience is preferred