Customer Support - Polish - Porto

Polish Customer Support Expert – Relocation to Porto, Portugal We are currently looking for a Polish Customer Support Expert to join an international customer service team based on-site in Porto, Portugal . This is a great opportunity for Polish-speaking professionals who would like to gain international experience while living in one of Portugals most vibrant and welcoming cities. You will work in a structured and supportive environment assisting customers with service-related inquiries for an established service provider operating in the mobility and infrastructure sector. Position Details Role: Polish Customer Support Expert Location: Porto, Portugal (On-site) Start Date: 13 April 2026 Salary: €1,040.68 gross per month Accommodation: Free company-provided shared apartment (utilities included) Key Responsibilities Provide professional customer support via phone and email Assist customers with service-related inquiries and issue resolution Deliver accurate and solution-oriented assistance Maintain detailed records of customer interactions Collaborate with internal teams to ensure efficient case resolution Follow internal procedures and quality standards Work Schedule 40 hours per week 8-hour rotational shifts 2 rotational days off per week Work schedules are communicated in advance to allow proper planning Requirements Fluent Polish (C1/C2 level) English B2 for internal communication Strong communication and problem-solving skills Customer-oriented mindset Ability to work on-site in Porto, Portugal EU citizenship or valid work authorization for Portugal Benefits Free accommodation in a company-provided shared apartment (utilities included) Holiday and Christmas bonuses Meal allowance provided via tax-exempt debit card Private health insurance from day one Structured onboarding and training Opportunity to work in an international and supportive team environment Ready for Your Next International Experience? If you are a Polish speaker looking for an opportunity to work abroad , this could be the perfect next step in your career. Join an international team in Porto , gain valuable professional experience, and enjoy life in one of Portugals most exciting cities. Apply now and start your international journey with us. Our recruitment team will review your application and contact selected candidates for the next stage of the process.