Credit Management Specialist | Shared Services

Work Schedule: Monday to Friday - Dayshift, Full Onsite Location: BGC, Taguig Industry: Shared Services Key Responsibilities: Assess, review, and approve credit limit recommendations, escalating high-risk or complex cases to management as appropriate. Monitor customer credit exposure and support collections and credit policy implementation to mitigate risk. Provide guidance on credit management practices and order referral processes to internal stakeholders. Escalate sensitive, key account, or complex credit issues to the appropriate level for timely resolution. Deliver high-quality customer service while ensuring compliance with internal controls, SOX requirements, and applicable legal and regulatory standards. Support team members as needed and contribute to continuous improvement initiatives within credit management processes. Qualifications: Bachelors degree in Accounting, Finance, Business Administration, or a related field Minimum of 3 years experience in Credit Management Strong knowledge of collections processes and/or credit policy Experience working with global stakeholders Proficiency in SAP and strong Microsoft Excel skills Power BI experience is an advantage Exposure to process improvement initiatives is an advantage Strong written and verbal communication skills