Remote Danish Speaking Junior Customer Care

Key Responsibilities: Respond to customer inquiries via phone, email, and chat, ensuring high-quality support. Provide accurate information about products and services, addressing customer concerns. Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences. Update customer records and track feedback to improve service. Collaborate with the team to enhance customer service quality and efficiency. Requirements: Fluency in Danish (native or C1 level). Strong communication skills, both written and verbal. Ability to work flexible hours and rotating shifts, including weekends. Strong organizational skills and ability to manage multiple tasks. Previous customer service experience is a plus. What We Offer: Competitive salary package. Full remote work flexibility in Portugal Training and continuous support to ensure success in your role. A supportive and dynamic team environment.