Customer Service Representative (German + English) – On-Site | Umhlanga, South Africa*

Customer Service Representative (German + English) – On-Site | Umhlanga, South Africa Location: Umhlanga (Durban area), South Africa Work Model: On-Site Start Dates: 30 April 2026 30 June 2026 31 August 2026 31 October 2026 Salary: R20,000 – R25,000 per month + Benefits About the Role We are looking for German-speaking Customer Service Representatives to join an international team in Umhlanga. This role involves supporting customers in a 24/7 operational environment, delivering high-quality service and ensuring customer satisfaction. Working Schedule 24/7 rotating shifts Flexibility required for night shifts, weekends, and public holidays Responsibilities Provide customer support via phone, email, and chat Handle inquiries, complaints, and service-related issues Ensure accurate documentation of cases Maintain service quality and performance standards Deliver a positive and professional customer experience Requirements Fluent German (C1–C2) Good command of English (B2+) Matric / Grade 12 qualification (mandatory) Strong communication and problem-solving skills Willingness to work rotational 24/7 shifts Relocation Support 1x local flight to Durban prior to start date 20 nights of accommodation covered (at a location selected by the company) Whats Offered Competitive monthly salary: R20,000 – R25,000 Relocation support package International work environment Career growth opportunities If you are customer-focused and ready for an exciting international opportunity in South Africa, this could be your next career move!