Head of Sales (Freight Forwarding)

Position Information: Location: Hanoi or Hai Phong Department: Sales & Business Development Reports to: Managing Director Role Purpose: The Head of Sales is the commercial leader of the branch, fully responsible for revenue growth, gross profit performance, and strategic customer development. This role drives sales execution, builds a high-performance sales organization, and ensures sustainable, profitable expansion across ocean freight, air freight, and integrated logistics solutions. Key Responsibilities: 1. Commercial Leadership and P&L Ownership Own branch sales budget, revenue targets, and gross profit performance. Develop and execute annual sales strategy aligned with company objectives. Drive profitable growth across Ocean (FCL/LCL), Air Freight, and Cross-border solutions. Ensure pricing discipline and margin protection across all business segments. 2. Business Development & Key Account Management Develop and maintain strategic relationships with key customers and partners. Expand customer portfolio in manufacturing, export, and industrial sectors. Lead high-level negotiations for strategic accounts and long-term contracts. Monitor pipeline health and ensure accurate forecasting. 3. Team Leadership & Capability Building Lead, coach, and develop Sales Team Leaders and BDMs. Build a performance-driven and solution-selling culture. Implement KPI tracking, performance reviews, and incentive plans. Strengthen cross-functional collaboration with Operations, Pricing, and Finance. 4. Trade Lane & Market Expansion Identify growth opportunities in key trade lanes (e.g., Vietnam–USA, intra-Asia). Collaborate with overseas agents and network offices to increase inbound and outbound volumes. Drive value-added services such as customs brokerage, warehousing, and inland transport. 5. Governance & Risk Control Ensure compliance with company policies, credit control, and contract governance. Monitor market trends, competitor activity, and pricing dynamics. Report regularly to senior management on sales performance and strategic initiatives. Requirements: 7–12+ years of experience in logistics sales, with at least 3 years in a leadership role. Strong knowledge of ocean freight, air freight, and integrated logistics solutions. Proven track record of achieving revenue and gross profit targets. Strong network within manufacturing/export sectors in North Vietnam. Excellent leadership, coaching, and team-building skills. Strong negotiation, strategic thinking, and commercial acumen. Fluent English communication skills. Chinese is a strong advantage. Contact: phuong@cnk-consulting.com.vn (Ms. Phuong Le) Note: We appreciate all applications; however, only shortlisted candidates will be contacted