Danish Speaking Customer Support – Media & Streaming Services

Danish Speaking Customer Support – Media & Streaming Services Location: Greece – On-site or Remotely within the country (Relocation Mandatory) Professional Service in the Global Entertainment Sector We are seeking a Danish-speaking Media Support Specialist to join our dedicated team supporting a leading global streaming platform. As digital entertainment continues to evolve, we provide a professional environment where your expertise ensures a seamless experience for viewers in Denmark. Based in Greece, you will benefit from a high standard of living, exceptional local cuisine, and a Mediterranean climate that offers over 300 days of sunshine annually. Responsibilities Technical Troubleshooting: Assist Danish-speaking subscribers with issues related to playback quality, account connectivity, and device compatibility across various platforms (Smart TVs, consoles, and mobile). Subscription Management: Handle inquiries regarding billing, membership tiers, and payment processing with precision and professionalism. Content Guidance: Provide expert information on library features, localized content availability, and platform navigation. Service Excellence: Maintain high satisfaction levels by delivering efficient, solution-oriented support through chat, email, and phone. Requirements Native or C2-level Danish and professional proficiency in English. Mandatory: EU Passport or a valid permit to work in Greece. (Please note that non-EU residence permits from other countries are not sufficient for employment in Greece). A professional interest in digital media, streaming technology, and consumer electronics. Excellent communication skills and a patient, helpful approach to problem-solving. Relocation & Benefits Premium Relocation Package: We provide your flight to Greece and 4 full weeks of hotel accommodation to ensure a stress-free transition as you find your new home. Work Flexibility: Choose between our modern, high-tech hub in Athens or work 100% remotely from any location within Greece. Financial Package: Competitive monthly salary with 14 payments per year (including standard holiday bonuses) and performance-based incentives. Professional Development: Comprehensive paid training, private health insurance, and clear pathways for career advancement within a global organization. Join Our Team Experience a career that values your skills while offering a lifestyle upgrade in the heart of the Mediterranean. Submit your application today and begin your professional journey with us in Greece.