German Speaking Customer Support – Media, Entertainment & Streaming Services

German Speaking Customer Support – Media, Entertainment & Streaming Services Location: Greece – Athens On-site or Remotely within the country (Relocation Mandatory) From Ancient Drama to Modern Streaming Greece is the cradle of storytelling. We are seeking a German-speaking Media Support Specialist to ensure our audience in the DACH region enjoys a flawless entertainment experience. Whether our users are streaming the latest blockbuster or a niche documentary, you will be their guide. Imagine ending your shift and walking through the historic streets of Plaka or catching a film at an open-air cinema under the stars. Key Responsibilities Technical Troubleshooting: Resolve streaming quality issues, account security concerns, and device compatibility for German-speaking subscribers. Content Advocacy: Provide expert guidance on library features, subscription tiers, and new release schedules. User Engagement: Use advanced CRM tools to manage multi-channel inquiries with a friendly, professional tone. Candidate Profile Native/C2 level German and professional English. Essential: EU Citizenship or a valid Greek work permit. A passion for digital media, film, and the latest tech trends. The ability to turn a technical glitch into a "five-star" customer moment. The Relocation & Perks The Welcome Package: Paid flight to Greece and 4 weeks of hotel accommodation to help you settle in. Work Freedom: Join us at our Athens hub or work 100% remotely from any Greek village or island. Cultural Life: Competitive salary (14 payments!), private health insurance, and a lifestyle defined by the blue Aegean. Ready to Change Your View? Life is too short for grey skies. Join a team where work feels like an adventure and every day offers a new discovery. Apply now and lets start your Greek chapter together!