Desktop Support Technician

To be successful as a desktop support technician, you should be highly skilled in the fitting and upkeep of computers and their networks. A remarkable desktop support technician will gauge computer proficiency in every individual, and then proceed to tailor their services in a suitable manner.

Desktop Support Technician Responsibilities:

Advising staff on appropriate procedures for directing their IT-related queries and recommendations.

Receiving and documenting requests for support.

Deciding on the most suitable ways of providing aid.

Delivering IT and related assistance upon request, or as you deem suitable.

Configuring new desktops, routers, modems, and similar devices.

Desktop Support Technician Requirements:

Associate's degree in a computer-centered discipline.

Pertinent bachelor's degree is strongly preferred.

Experience as a desktop support technician or equivalent.

Familiarity with all TeamViewer functions.