Director of Risk and Quality-Florida

Description

Are you an experienced leader in risk management and quality improvement looking to make a meaningful impact? Devereux is seeking a Director of Risk and Quality to support our Florida operations while serving as a key member of our national risk and quality team.

This is a high-impact role responsible for ensuring safe, high-quality services for children, adolescents, and families throughout Florida’s continuum of care — from inpatient psychiatric treatment to group homes, foster care, and prevention services. You will work closely with local and national leadership to implement proactive risk strategies, ensure regulatory compliance, and advance a culture of safety and continuous improvement. The selected candidate will work remotely but will require attendance at in-person meetings and other onsite activities in Central Florida (Eg., Orlando/Viera area).

Why Join Devereux?

• Make a statewide impact by overseeing risk and quality for one of Florida’s most comprehensive behavioral health providers.
• Collaborate nationally with experts across Devereux’s enterprise on initiatives that raise the bar for safety, compliance, and care.
• Influence executive decision-making by providing direct insight and recommendations to Florida and national leadership.
• Mentor a dedicated team and model best practices in quality improvement, incident management, and regulatory readiness.
• Enjoy stability and support through a nationally respected nonprofit known for clinical innovation, research, and mission-driven work.
• Benefit eligibility begins the first day of the first pay period after 30 days of employment.

About Devereux Florida

Devereux Florida provides a broad continuum of care for children and adolescents with mental health, behavioral, and developmental challenges. Services include inpatient psychiatric treatment, specialized group homes, foster care and therapeutic foster care, outpatient counseling, case management, prevention programs, and statewide mobile response teams. Our programs are grounded in evidence-based practice, trauma-informed care, and individualized supports.

Position Overview

The Director of Risk and Quality – Floridareports to the Vice President of Safety and Risk and serves as the lead for all risk management and quality improvement functions across Devereux Florida. Key responsibilities include:

• Leading Florida’s efforts in risk mitigation, incident response, infection control, and environmental safety.
• Tracking and analyzing key risk and quality data; identifying trends and coordinating corrective action planning.
• Providing guidance on legal and insurance-related risk issues and supporting regulatory survey readiness.
• Collaborating with program and operational leaders to ensure compliance with Joint Commission, Medicaid, and state licensing requirements.
• Serving as a member of the Florida Senior Management Team and a key liaison to the national office.

Qualifications

• Master’s degree from an accredited institution (required)
• Minimum one year of supervisory experience in a behavioral health or health care setting(required)
• Strong knowledge of risk management principles, incident tracking, and regulatory frameworks
• Demonstrated understanding of federal and state regulations, insurance programs, and liability controls
• Experience conducting staff training and coaching teams through improvement initiatives
• Familiarity with Medicaid, state licensing, and Joint Commission standards (preferred)
• Experience in behavioral healthcare settings (preferred)

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Place of work