Blended Service Coordinator

Description

Position: Blended Service Coordinator

Hourly Rate: $22.50-$27.84 (depending on education and related experience)

Schedule: Monday through Friday 9a-5p, with some weekend on-call availability.

Service Coordinators play a critical role in fulfilling the mission of TCV by providing professional assessment, coordination of mental health services and supports, service planning, linkage, referral, and advocacy services required for a safe and healthy community life based on the individual’s level of needs. The incumbent works as a member of a treatment/service team in order to promote individuals’ mental health recovery. We are looking for people who believe in a strengths-based approach and use positive practices to help guide their everyday activities. The Service Coordinator position is designed to:

• Advocate for and with the individual being served to ensure responsiveness from natural, community, geriatric and specialized services/supports. Advocacy includes providing information, removing barriers, creating options and resolving problems.
• Maintain an accurate and timely record of Service Coordination activity by completing service documents within 24 hours. Reviewing charts for compliance with regulations and preparing for formal audits.
• Ensure that individuals being served needs are met through the utilization of natural supports (family, friends), community and geriatric services and specialized services (MH/MR, supported employment, OVR, D&A). Assists individual and family to identify, link, access and coordinate such resources.
• Provide on-site support for all in-patient MH commitments by ensuring all alternatives to hospitalization have been considered first then advocating for admission.
• Provide culturally competent services with consideration for the individual's racial, religious, sex, sexual orientation, age and ethnic background and identification.
• Attend training programs provided through the State, County and TCV to assure that the incumbent is up to date on new approaches, best practices and recovery-oriented services. (37.5 hours of annual training is required.)
• Ensure the frequency of contact with the individual being served is based on the individual’s needs, but at the very least once a month. Provide a full range of Service Coordination services to a designated caseload.

Keywords: Wraparound Facilitator, Integrated Services Coordinator, Community Support Coordinator, Social Services Coordinator, Wraparound Services, Community-Based Services, Integrated Care, Trauma-Informed Care

Qualifications

EDUCATION & EXPERIENCE:

Qualifications:

• Bachelor’s Degree with major course work (min. 12 credit hours) in Social Work, Psychology, Criminal Justice, Pastoral Counseling, Counseling Psychology, Rehabilitation Counseling, Sociology, Education with a certificate in Special Education or Nursing with a Registered Nurse License. All degrees must come from an accredited college or university.
• Minimum of 1 year of experience in human services, community based preferred, and working knowledge of human services paperwork and regulation guidelines.
• Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
• Valid PA driver’s license and driving history of three (3) years with MVR required.

What Devereux TCV offers YOU:

• Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
• Generous paid time off (PTO) and paid sick leave,
• 403 (b) retirement plan.
• Employee Assistance, wellness and work/life balance programs.
• Extensive opportunities for training, development and professional growth.
• Dynamic and supportive working environment.
• Our Devereux ASCEND program is a unique and comprehensive career accelerator program exclusively designed to give behavioral health team members the career guidance, one-on-one coaching, skills and financial assistance they need to reach their full potential.

Devereux/TCV is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty-five thousand dollars annually for graduate) and student loan repayment, among other benefits!

Devereux/TCV has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. We foster a culture of reporting abuse and will cooperate with the authorities to the fullest extent possible.

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Place of work