Leasing Consultant

Location: Onsite - Property
Reports To: Community Manager (General Manager)

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us.
We live our core values every day:

• People-First Service

• Accountability

• Empowerment

• Grit & Perseverance

• Diversity, Inclusion & Belonging

Position Summary

The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.

What You’ll Do

Sales & Leasing

• Greet and engage prospective residents, delivering an exceptional first impression

• Conduct property tours of model units, available apartments, and amenities

• Convert leads into leases through strong closing techniques

• Respond to phone, email, and internet inquiries promptly

• Assist prospects with the online application and leasing process

• Maintain strong closing ratios and contribute to occupancy goals

Customer Experience

• Deliver outstanding service aligned with the B.HOM playbook

• Build relationships with residents and prospects

• Support resident retention through positive engagement and service

Marketing & Operations

• Utilize marketing strategies to drive traffic and leasing activity

• Maintain detailed and accurate prospect traffic and leasing data

• Assist with market surveys and competitor analysis

• Support resident events and community engagement initiatives

Administrative & Compliance

• Prepare and audit lease files and documentation for accuracy

• Collect deposits and move-in fees

• Ensure compliance with company policies and procedures

• Assist with move-ins, move-outs, and unit inspections

• Submit and track service requests as needed

Property Support

• Assist with unit inspections and readiness for move-in

• Support the turn process between residents

• Maintain cleanliness and presentation of office, model units, and common areas

What We’re Looking For

Required Skills & Qualifications

• Strong customer service and sales skills

• Ability to communicate effectively (written and verbal)

• Basic to intermediate math skills

• Comfortable using computers and property management systems

• Highly organized with strong attention to detail

• Reliable, punctual, and professional

Preferred Qualifications

• High school diploma or equivalent

• Previous leasing, sales, or customer service experience

• Experience in student housing or multifamily is a plus

Work Schedule

• Primarily Monday–Friday

• Weekend and extended hours required based on business needs and leasing activity

Physical Requirements

• Ability to walk the property and conduct tours regularly

• Frequently sit, stand, and move throughout the community

• Occasionally lift up to 25 lbs. and assist with light physical tasks

• Ability to inspect units and navigate stairs and multi-level buildings

Why Join B.HOM?

• Competitive compensation + leasing bonuses

• Comprehensive benefits package (medical, dental, vision)

• 401(k) with company match

• 12-weeks Paid Parental Leave

• Company Paid Sabbatical Leave

• 13 company-paid holidays

• Birthday holiday

• Paid Time Off — Starting at 120 hours per year

• Sick and safe time

• Short-term and long-term disability insurance

• Pet insurance options

• Career growth opportunities within a rapidly growing organization

• A people-first culture focused on development and success