Order Specialist

Order Specialist

Access One is a leader in business technology and communications services, committed to delivering top-tier solutions and an award-winning client experience. Established in 1993, Access One aims to equip businesses with adaptable technology services that grow alongside their needs. Our bespoke solutions can be modularly delivered or as a comprehensive service package, ensuring unmatched accountability for our clients' communications, managed IT, and cloud services. Access One’s offerings return valuable time to businesses and boost productivity. We measure our success by the success of our clients.

Why Choose a Career at Access One:

• Opportunity for career advancement and skill enhancement

• Continuous learning for professional development

• Celebration of achievements both big and small

• Enjoyable company events fostering team bonding

• Health programs including gym membership incentives

• Extensive benefits such as insurance, PTO (Paid Time Off), and financial planning

• Volunteer opportunities enhancing community impact

Your Role: As an Order Specialist, you will oversee the processing of orders through their entire cycle. This role requires exemplary verbal and written communication abilities alongside independent analysis skills to solve unique challenges using company guidelines.

Key Responsibilities Include:

• Oversee the order process from start to finish

• Manage multiple orders concurrently ensuring timely delivery

• Guide installation processes while managing customer expectations

• Deliver superior customer support while effectively managing relationships

• Maintain up-to-date knowledge of products, new offerings, and order procedures

• Draft clear internal/external communications professionally

• Follow established processes diligently

• Update the OSS system promptly when necessary

  • Provide timely updates internally/externally regarding order status

  • Coordinate various elements of orders simultaneously

  • Recognize obstacles proactively seeking assistance when needed

  • Foster strong relationships with customers & internal teams

  • Undertake special assignments as directed by management

About You: You possess a robust work ethic paired with composure under pressure. You have solid organizational capabilities complemented by project management skills. You maintain professionalism coupled with positivity in attitude. You thrive both independently & collaboratively within teams. Your exceptional communication prowess allows articulate expression professionally. Your multitasking proficiency ensures effective task handling across priorities. You're attentive toward details adapting methods suited per situation demands.

Skills Required: Proficiency using Microsoft Office Suite (Word/Excel/Access) Basic level required; Eagerness toward mentorship embracing continuous learning initiatives; Excellent meeting facilitation/documentation/conflict resolution abilities essential;

At Access One we ensure equal employment opportunities prohibiting discrimination irrespective race/color/religion/gender/national origin/disability/genetics/veteran status/orientation/gender identity protected federally/statewide/locally legislated criteria applies universally inclusively here!

Place of work