Director of Data Science, Product

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

About the Role

We’re looking for a Director of Data Science to lead a talented team of data practitioners whose work powers the customer experience across search, personalization, recommendations, and the buyer and seller journeys. Data products and insights delivered by this team are essential to unlocking the potential of secondhand shopping at scale, giving millions of customers better ways to discover one-of-a-kind inventory. You’ll partner closely with product, engineering, and other cross-functional leaders to shape priorities, translate ambiguous business challenges into structured data problems, and ensure your team delivers measurable customer and business impact.

How You’ll Make an Impact

• Set the Vision and Roadmap: Establish a long-term strategic vision for data science and be a critical voice in defining the future of the technology platform as a whole. Partner with product and engineering leaders to translate company objectives into a clear, actionable roadmap.

• Lead and Develop the Team: Inspire, lead, and grow a team of 5+ data scientists and analysts, setting goals, mentoring, and creating the conditions for them to do their best work.

• Influence at Scale: Represent the data science perspective to senior leadership, ensuring data shapes product and business decisions across organizational boundaries.

• Elevate Technical Excellence: Set a high bar for technical rigor and champion best practices in analytics and data science, strengthening ThredUp’s data-driven culture.

• Build Data Science Platforms: Oversee infrastructure such as the experimentation platform and AI pipelines, ensuring reliability, scalability, and performance.

What We’re Looking For

• 8+ years of experience leading data science, analytics, machine learning, software engineering, or similar technical teams in technology-forward companies.

• Proven ability to solve complex technical problems at scale. Ability to define and execute technical and strategic roadmaps that balance immediate delivery with long-term impact.

• Proven track record managing and developing diverse teams of data scientists, analysts, and ML engineers.

• Excellent verbal and written communication skills; able to simplify complex concepts, build shared understanding, and tell data-driven stories that evoke change. Strong collaborator with senior product, engineering, and business leaders.

• Deep expertise in data modeling, applied analytics, experimentation, and machine learning. Hands-on experience with large-scale personalization, search, or recommendation systems is preferred.

• ​​Experience with experimentation platforms, A/B testing frameworks, and applying statistical rigor to evaluate model performance in real-world conditions.

• Strategic thinker with an innovative, entrepreneurial mindset who thrives in ambiguity.

• Background in e-commerce, marketplaces, or consumer technology is a plus.

At ThredUp, your base pay is one part of your total compensation package. This role pays between $245,000 and $300,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer:

• 4-day work week, with Fridays off

• Hybrid work environment: 3 days in the office and 1 day remote each week

• Competitive salary (we leverage market data)

• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

• Employee stock purchase plan

• Flexible PTO (take the time you need) + 13 company holidays

• Paid Sabbatical after 3 years of full time employment

• Generous paid parental leave for new mothers and fathers

• Medical, dental, vision, 401k, life and disability insurance offered

• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.

Place of work