Logistics Coordinator

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

Transportation Lead/ Logistic Coordinator
Location: DC06
Department: Operations
Schedule:Thursday-Sunday
Reports To: Lashonda Williams

About ThredUp

thredUP is the world’s largest fashion resale platform, inspiring a new generation to think secondhand first. With a mission to help create a more sustainable future for fashion, thredUP is transforming how consumers buy and sell clothing. Our proprietary platform and Resale-as-a-Service (RaaS) model powers circularity for millions of items and several leading brands, offering a scalable and impactful solution to the fashion waste crisis.

Summary

Serves as the weekend flex for inbound and outbound logistics, owning the master outbound schedule and ensuring accurate execution of all shipping and receiving activities. Acts as the primary point of contact for carriers, vendors, and internal teams to manage late loads, update ETAs, resolve BOL discrepancies, and maintain clear operational communication. Oversees trailer tracking and yard coordination to prevent disruptions, supports purchase order creation and updates, and monitors the freight hub channel to ensure timely issue resolution and operational continuity.

Key Responsibilities

• Own the master outbound sheet on weekends: review the schedule and edit, and answer questions from supervisors and team members.

• Monitor weekend inbound and outbound loads and handle late trucks by contacting carriers or vendors, obtaining updated ETAs, and communicating changes to the operation.

• Create and update purchase orders as needed to support weekend shipping and receiving activity.

• Serve as the primary point of contact for BOL questions and discrepancies at all DC’s, including reviewing BOLs for accuracy and following up with carriers or vendors to resolve issues.

• Address basic trailer issues on the yard, including tracking trailer status, coordinating trailer moves with the team, and escalating any problems that impact loading or unloading.

• Monitor all communication channels, including the freight hub, Jira Transportation Ticketing System, and all shipper portals (e.g., Tive, Freight Power, and 360 Shipper).

• Monitor the organization and loading accuracy of shipping manifests for small parcel shipments.

• Maintain a working understanding of manifest automation to handle tasks such as printing labels and restarting the Silman line.

• Maintain a close working relationship with leaders in outbound to help coordinate accurate moves.

• Resolve or provide feedback to the logistics team on any issues related to carrier delays or discrepancies.

• Be involved in conducting training checks for manifestors, with feedback on failed checks going to the area manager.

• Oversee the unloading and loading of all freight shipments.

• Verify the accuracy of received goods against Bills of Lading (BOLs) by inspecting shipments for damage, discrepancy, or document issues.

• Accurately record received items into Coupa.

• Supervise the loading of anything onto trucks or other transport vehicles.

Compensation & Schedule

• Opportunities for growth and development within a mission-driven organization.

• Standard schedule: Thursday through Sunday, 6:00 AM to 4:30 PM

This role is not eligible for visa sponsorship.

What We Offer:

• Consistent, set schedule!
• Competitive pay (we leverage market data). 
• Employee stock purchase plan. 
• PTO + paid holidays. 
• Medical, dental, vision, 401k, life and disability insurance offered. 
• We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence.  

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.

Before you go, our legal team wants you to know...You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.