Post Office Specialist

About the role:

Being a Post Office Specialist with Your Co-op is more than processing forms and applications. We pride ourselves on our exceptional customer service, taking the time to truly understand our customers needs and requirements.

Some of your key responsibilities as a Post Office Specialist would include:
• Complying with legal requirements and obligations to minimise risk and inspire confidence
• Understanding the products we sell and offering guidance to customers, sharing any promotions
• Dealing with customer complaints professionally and in a timely manner
• Completing regular compliance checks in line with society policies and procedures

*Please note, successful candidates will be subject to a P250 (Credit Check)

Who are we looking for?

To be a successful candidate for this role you will need:
• Confident and approachable nature
• Cash handling experience
• Strong IT skills
• Previous experience in retail/sales preferred but not essential

At Your Co-op, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, still click apply! You could be the candidate we are looking for.

What can we offer you?

Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
30 Days Annual Leave - Rising with service up to a maximum of 37 days
Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
Full Training and Accredited Development Plans 
Enhanced Maternity, Paternity and Family leave and more!

Apply today! If you would like more information, please email our team at [email protected]

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Place of work

Your Coop
GL20 8TW Tewkesbury
United Kingdom

About us

Who are we

Your Co-op is a family of businesses operated by The Midcounties Co-operative. We're the largest UK co-operative fully owned by its' members therefore we're owned by you.

How it began

It all began when our co-operative families decided to merge, creating a stronger, more effective society. From here, we were able to share more goods and services for a responsible price, showing other retailers what’s possible.

The People

People have been at the heart of every co-operative since the first one opened its doors in 1844. We’ve moved with the times to always make a progressive difference. And as our business grows, we give back more than ever. Profits and rewards are shared. Decisions are taken democratically between colleagues and members. It’s a kinder, more inclusive way of doing business.

Market-leading success

We’ve been able to expand into more areas of expertise. Our range of Co-op brands covers a host of needs across the home; meaning you won’t need to worry about missing the benefits of your food shop when arranging your childcare, for example. Today, we have over 700,000 members, making us one of the largest co-operatives, but there’s always room for more. Join us today and start sharing the rewards.

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Local radius

  • Gloucester
  • Cheltenham
  • Great Malvern
  • Evesham
  • Bishops Cleeve
  • Churchdown
  • Charlton Kings
  • Ledbury
  • Pershore
  • Winchcombe



Job ID: 9904235 / Ref: 77eef149d275a0907abd1c892d366b6d

Your Coop

Employees
5001-10000
Industry
Consumer Goods and Trade