Customer Service Assistant

About the role:

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.
  Some of your key responsibilities as a Customer Service Assistant would include:
• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Who are we looking for?

Our ideal candidate will be;
• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times  
• Confident with a friendly and approachable nature

At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! Still click apply! You may just be the candidate we are looking for and we believe in transferrable skills. 

What can we offer you?

Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
30 Days Annual Leave - Rising with service up to a maximum of 37 days
Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
Full Training and Accredited Development Plans 
Enhanced Maternity, Paternity and Family leave and more!

Apply today! If you would like more information, please email our team at [email protected]

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Place of work

Your Coop
OX13 5HE Southmoor
United Kingdom

Employer profile

Who are we

Your Co-op is a family of businesses operated by The Midcounties Co-operative. We're the largest UK co-operative fully owned by its' members therefore we're owned by you.

How it began

It all began when our co-operative families decided to merge, creating a stronger, more effective society. From here, we were able to share more goods and services for a responsible price, showing other retailers what’s possible.

The People

People have been at the heart of every co-operative since the first one opened its doors in 1844. We’ve moved with the times to always make a progressive difference. And as our business grows, we give back more than ever. Profits and rewards are shared. Decisions are taken democratically between colleagues and members. It’s a kinder, more inclusive way of doing business.

Market-leading success

We’ve been able to expand into more areas of expertise. Our range of Co-op brands covers a host of needs across the home; meaning you won’t need to worry about missing the benefits of your food shop when arranging your childcare, for example. Today, we have over 700,000 members, making us one of the largest co-operatives, but there’s always room for more. Join us today and start sharing the rewards.

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Local radius

  • Oxford
  • Abingdon
  • Didcot
  • Witney
  • Wantage
  • Grove
  • Cowley
  • Carterton
  • Kidlington
  • Faringdon



Job ID: 9856203 / Ref: 8d3e90da33e575bbb265a336cb8930f0

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Your Coop

Employees
5001-10000
Industry
Consumer Goods and Trade