Dutch Customer Support Specialist in Greece (Fully Remote)

Are you passionate about delivering excellent customer service and solving problems? Join us as a Customer Support Agent and assist customers while working from home!

About the Position:

As a Customer Support Agent, you'll be the first point of contact for customers seeking assistance. Your exceptional communication and problem-solving skills will ensure a seamless support experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat
• Document and track customer interactions in the support system
• Handle complaints professionally, ensuring accurate logging and resolution
• Troubleshoot issues using provided tools, resources, and training
• Provide clear solutions and guidance to address customer concerns
• Maintain agreed response times and service levels

Requirements:

• Proficiency in Dutch (C1/C2 level)
• Proficiency in English (B2 level)
• Minimum 1 year of customer service experience, ideally in call centers or support roles
• Strong problem-solving, multitasking, and communication skills
• Ability to work efficiently under pressure and manage tasks remotely

Benefits:

• Competitive Salary: Based on your experience and skills
• Performance Bonuses: Rewards for outstanding service
• Comprehensive Insurance: Health and life coverage for your well-being
• Fully Remote: Enjoy the flexibility of working from anywhere
• Meal Allowance: Support for daily meals

Excited to make a difference in customer support? Apply now and kick-start your new journey—all from the convenience of home!

Place of work