Customer Service (French speaking)

Start Date: March 20, 2025

About the Role:

We are looking for a French-speaking Customer Service Representative to join our dynamic team in Lisbon! If you have excellent communication skills and a passion for customer service, this is the perfect opportunity for you.

Job tasks:

• Assist customers via phone, email, and chat in French.
• Handle inquiries, provide solutions, and ensure customer satisfaction.
• Work collaboratively with other departments to solve customer issues.
• Maintain a high level of professionalism and empathy in all interactions.

Schedule & Working Conditions:

• Monday to Friday: Rotating shifts between 06:00 and 22:00.
• No weekend work Saturdays and Sundays off!
• Commute Support: We offer Uber reimbursement up to 25 for early morning shifts starting at 06:00.

What We Offer:

Salary: Competitive package (to be disclosed during the interview).

Meal Allowance:7.23€ per working day.

Welcome Bonus Receive a 2000€ bonus upon joining!

Transport Allowance:20 per month.

Health Insurance:

• Available from Day 1 (small monthly contribution required).
• Fully covered after 6 months of employment.

️ Relocation & Benefits for Lisbon Hires:

• Flight Reimbursement: Up to 400€ (Economy class) after completing 6 months.
• Accommodation Support: If relocating from outside Portugal, you can stay in a shared apartment for up to 12 months at 280/month (utilities included, deducted from your salary).
  
  

Who Were Looking For:

• Fluent in French (written & spoken).
• Good command of English for internal communication.
• Customer-focused with strong problem-solving skills.
• Eligible to work in Portugal with one of the following:
  • EU ID
  • Residence card
  • Manifestação de Interesse
  • Visa (under consultation)
    
    

If youre looking for a stable job with great benefits, apply now and join our Lisbon-based team!

Place of work