French Trust & Safety Specialist in Lisbon

Passionate About Online Safety?

Join Our Team as a Trust & Safety Specialist and Help Build a Secure Digital Community!

If you have a keen eye for detail, thrive in dynamic environments, and want to contribute to a safer online space, this is your opportunity to make an impact.

Role Overview:

As a Trust & Safety Specialist, you’ll review and assess user-generated content to ensure it adheres to platform policies. Your role will be essential in maintaining a respectful and secure online environment by enforcing guidelines, addressing user concerns, and staying informed about emerging trends.

Key Responsibilities:

• Monitor and review videos, images, comments, and links, removing content that violates community guidelines
• Enforce platform policies consistently across all content types
• Handle user appeals, providing clear and professional explanations for moderation decisions
• Collaborate with your team to ensure compliance with regulations and platform standards
• Identify trends and potential risks by analyzing user behavior to support proactive moderation
• Suggest improvements to enhance moderation tools and processes

Requirements:

• Proficiency in French (C1 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities: Engage in an interactive and dynamic work environment

Ready to Make a Difference? Apply now and take the first step toward fostering safer online communities!

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