Swedish Travel Customer Agent in Bulgaria

Start a New Chapter in Beautiful Bulgaria!

Discover the charm of a country known for its scenic landscapes, rich history, and vibrant culture—all while building your career in the fast-paced world of car rentals. Whether it’s the Black Sea coast, mountain escapes, or cultural gems you’re drawn to, Bulgaria offers a wonderful balance of lifestyle and professional opportunity. If you're passionate about travel and love helping others plan great journeys, this is your chance to turn that passion into a fulfilling role!

About the Role:

As a Travel Agent, you’ll be the go-to expert for customers planning their transportation needs. With your excellent communication skills and attention to detail, you'll help ensure every client has a smooth and enjoyable rental experience.

Key Responsibilities:

• Help clients select and reserve the most suitable rental car for their travel plans
• Offer personalized advice on vehicle types, rental packages, and optional services
• Engage with customers via phone, email, and chat, delivering friendly and professional assistance
• Manage changes, cancellations, and any issues that may arise with care and efficiency
• Stay up-to-date on company policies, promotions, and industry developments
• Keep detailed and accurate records of customer interactions and bookings to support top-tier service

Requirements:

• Proficiency in Swedish (C2 level)
• Proficiency in English (B2 level)
• EU Citizenship or a Bulgarian residency card
• Minimum 1 year of customer service experience, ideally in call centers or support roles
• Strong problem-solving, multitasking, and communication skills
• Ability to work efficiently under pressure and manage tasks remotely

Benefits:

• Competitive Salary: Based on your experience and skills
• Performance Bonuses: Rewards for outstanding service
• Comprehensive Insurance: Health and life coverage for your well-being
• Meal Allowance: Support for daily meals
• Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!

Place of work