Portuguese speaking Customer Account Representative

We are looking for a Portuguese-speaking (Native European)+ English (B2) Customer Service Advisor to join our vibrant and multicultural team in Covilhã, Portugal! If you enjoy helping people and working in a fast-paced environment, this is a great opportunity for you.

Your Role:

Assist users with pre-sales inquiries, general support, and technical troubleshooting.
Communicate effectively across multiple channels (phone, email, chat, social media).
Ensure policy compliance while responding to customer requests.
Escalate complex cases when necessary.
Maintain accurate documentation of customer interactions.

What We Offer:

A supportive and dynamic team environment.
Professional growth and career development opportunities.
Comprehensive training to help you excel in your role.
Additional benefits to support your relocation and onboarding experience.

If you’re a native Portuguese speaker  (Native European)+ with a good English proficiency (B2) and strong communication skills, we’d love to hear from you!

Mandatory EU passport or PT work permit

Place of work