Telecom Customer Experts - French - Moschato Greece

Work model: On site

Location: Moschato, Greece

Employment type: Full-time

Responsibilities – French-Speaking Telecom Customer Support Jobs

• Handle inbound communications (calls, chats, and emails) from French-speaking telecom customers and partners.
• Resolve queries related to telecom services, orders, billing, technical support, and general account management.
• Deliver exceptional, professional, and empathetic customer service support through all channels.
• Use provided response templates and follow quality standards for every interaction.
• Escalate unresolved or sensitive issues according to process requirements.
• Perform ad-hoc support tasks as needed by the project and management team.

Minimum requirements:

• Fluency in French
• Good knowledge of English
• Excellent communication skills
• Computer knowledge

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break area

Place of work