Travel Operations Assistant - Temp

Travel Operations Assistant - Temp

The role:

Are you passionate about travel and detail-oriented? Join our team as a Travel Operations Assistant and play a vital role in creating unforgettable journeys for our clients. You’ll support our Travel Consultants and Specialists by ensuring all travel resources—like tickets, documents, and vouchers—are delivered with precision and care. From securing services with suppliers to packaging client travel packs, your work will help set the stage for extraordinary experiences.

Please note: This role is for temporary work between 18th August 2025- 17th October 2025

Key responsibilities:

• Confirm bookings for accommodation, activities, transport, and other services.
• Ensure all client details are correctly entered in the booking system.
• Print, pack, and send client travel documents, including tickets, guides, and itineraries.
• Process brochure requests and client feedback.
• Provide administrative support to sales and operations teams.
• Communicate with suppliers to confirm bookings and manage queries.
• Maintain the quality and professionalism of all travel packs and correspondence.

We’re looking for someone who:

• Has experience in administrative roles, ideally in order processing or fulfilment.
• Possesses a systematic, detail-focused approach to tasks.
• Balances productivity with accuracy, ensuring high-quality outcomes.
• Communicates effectively via email, phone, and in-person.
• Is proficient in MS Office (Word, Excel, Outlook, etc.).
• Thrives in a collaborative, team-oriented environment.

We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!

We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates.

Place of work