Site Coordinator - Pantry & Hospitality Services

Responsibilities
* Manage the day-to-day operations of the on-site pantry, including stock management, ordering supplies, and maintaining inventory levels.
* Ensure the pantry is clean, organized, and well-maintained at all times, adhering to company hygiene and safety standards.
* Supervise and coordinate the work of pantry staff, including scheduling, training, and performance monitoring.
* Oversee the preparation and serving of refreshments, snacks, and beverages for employees and guests.
* Manage catering requests for meetings and events, liaising with external vendors as required.
* Maintain accurate records of pantry expenses and ensure budget compliance.
* Implement and maintain quality control measures to ensure consistent service delivery.
* Address and resolve any customer service issues promptly and efficiently.
* Proactively identify opportunities to improve pantry services and enhance customer satisfaction.

Qualifications
* Minimum of Diploma or Higher Secondary Education
* Minimum of 5 years experience in managing Pantry & Hospitality Services in a Major Facilities Management Soft Services environment.
* Effective communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong customer service focus and commitment to quality.
* Proficiency in written and spoken English.

Place of work