Turkish Customer Service

DUTIES AND RESPONSIBILITIES:

• Provide support to Content Creators and Influencers on social media platforms regarding

subscription management, account management, and technical troubleshooting.

• Assist customers in understanding and utilizing marketing tools.

• Conduct outbound calls to ensure that customers fully understand the information and

solutions provided.

• Provide product and tool support to improve clients experience.

• Identify trends and solve problems facing multiple SMB clients.

REQUIREMENTS:

• Native or fluent in Turkish (oral and written).

• Intermediate to advanced level of English (B2-C1).

• Strong attention to detail and excellent problem-solving skills.

• Ability to work in a fast-paced environment while managing multiple tasks effectively.

• Comfortable working on rotational shifts, including weekends and public holidays.

OFFER:

• Competitive salary and allowances.

• Comprehensive health insurance starting from the first day of employment.

• Accommodation provided in shared apartments.

• Annual flight to the country of origin covered by the employer.

• Paid training to familiarize employees with tools, policies, and best practices.

• A vibrant and inclusive work environment with access to cafeteria facilities.