Account Manager (Crypto Payments)

About the Client
Our client is an international crypto processing company working with businesses in high-risk industries like gambling. They provide secure crypto payment solutions that reduce transaction costs and help companies access global markets.

Role Overview
As an Account Manager, you’ll be the go-to person for your clients, guiding them through integration, ensuring smooth communication, and helping them get the most out of crypto payment solutions.

Key Responsibilities

• Be the primary point of contact for clients in high-risk sectors like gambling.
• Manage post-sale operations: contracts, client chats, and integration processes.
• Resolve client issues quickly and maintain high satisfaction.
• Monitor client metrics (conversion rates, turnovers) and optimize performance.
• Keep records up-to-date and ensure policy compliance.
• Identify upsell opportunities and prepare custom pricing proposals.
• Analyze market trends and assist with strategic proposals.

Requirements

• 2+ years of experience in the payment industry.
• Strong background in client or partner management.
• Solid understanding of crypto or fintech-related operations.
• Fluency in English and Russian (written and verbal).
• Ability to work independently in a remote setting.

Key Soft Skills

• Proactive and solution-oriented.
• Strong communication and relationship-building skills.
• Analytical thinking and attention to detail.

What We Offer

• Competitive salary.
• Remote work with flexible hours.
• Dynamic team and fast-paced environment.
• Opportunities to grow in the fintech & crypto space.
  

Place of work