Remote Czech speaking Junior Customer Support

Job Responsibilities:

• Handle incoming customer inquiries via phone, email, and chat.
• Provide assistance, troubleshooting, and solutions for customer issues.
• Maintain accurate records of interactions and follow up when necessary.
• Collaborate with team members to ensure high-quality support.
• Follow company guidelines and policies to maintain customer satisfaction.

Requirements:

• Fluent Czech (written and spoken) & good English communication skills.
• EU citizenship OR valid work permit (full-purpose, specific-purpose, or refugee protection certificate).
• Excellent communication and problem-solving skills.
• No previous experience needed – entry-level candidates are welcome!

What’s Offered:

• Relocation Package:
  • Flight ticket (inside the EU).
  • 2 weeks of hotel accommodation.
  • Airport pickup.
  • Real estate agency fee covered.
• Competitive salary with performance-based bonuses.
• Private health insurance.
• Career growth opportunities in an international company.

Location & Schedule:

• Athens, Greece – work from the office.
• Full-time position with rotational shifts.

Place of work