Junior French Customer Success

Key Responsibilities:

• Handle inbound and outbound sales activities for B2B clients.
• Understand client needs and provide customized solutions to achieve business goals.
• Upsell and cross-sell services to drive revenue growth.
• Build and maintain strong relationships with clients, ensuring long-term satisfaction and retention.
• Meet and exceed sales targets and KPIs.
• Record all client interactions and sales activities in the CRM system.

Requirements:

• Native French speaker with excellent communication skills in English (B2 level or higher).
• At least 1 year of experience in B2B sales, including cold calling and upselling.
• Strong negotiation and relationship-building skills.
• Results-driven mindset with a focus on achieving sales targets.
• Familiarity with CRM systems is a plus.
• Ability to work rotational shifts from Monday to Friday:
  • 9 AM – 7 PM (shifts: 9–17, 10–18, 11–19).

What We Offer:

Benefits:

• 14 salaries annually (12 monthly salaries + 1 for Easter + 1 split between summer and Christmas).
• Private health & life insurance.
• Performance bonuses based on targets.
• Monthly meal voucher allowance of €50.
• 25 days of annual leave.

Relocation Assistance (for candidates relocating to Greece):

• 3 weeks of hotel accommodation near the office.
• Up to €300 relocation support with the first paycheck.
• Legal assistance for required documentation.
• Candidates relocating from abroad must arrive in Athens 7 days before the start date for onboarding.

Please Note:

• Relocated employees are required to work onsite for at least 3 months, unless they already have housing and an internet connection in Greece.
• Flight tickets are not included, but reimbursement of up to €300 is available.
• After the 3-week accommodation period, no assistance with long-term housing will be provided.

Contract Details:

• Permanent contract.
• 40-hour workweek (8 hours/day, 5 days/week).
• Work hours: Monday to Friday, 9 AM – 7 PM (rotational shifts).

Place of work