Junior Social Media Specialist in Lisbon

Key Responsibilities:

• Review and moderate user-generated content in Dutch, ensuring it complies with community standards and platform policies.
• Identify inappropriate or harmful content and take the necessary actions to address it, including escalation when needed.
• Provide constructive feedback to improve content quality and user interaction.
• Collaborate with cross-functional teams to continuously refine moderation processes and best practices.
• Stay updated on platform policies, trends, and community standards.
• Keep accurate documentation of moderation activities and contribute to regular reporting on the team’s performance.

Requirements:

• Native Dutch speaker with strong communication skills, both written and verbal.
• B2 proficiency in English; additional language skills are a plus.
• Detail-oriented, with strong analytical skills to quickly identify issues.
• Prior experience in content moderation, customer service, or a similar field is highly desirable.
• Ability to work both independently and within a collaborative team setting.
• Familiarity with online platforms, social media, and content creation trends.
• Committed to maintaining a respectful, safe, and inclusive online environment.

What We Offer:

• Competitive salary with performance-based bonuses.
• Comprehensive training and ongoing support for your professional development.
• Health insurance, wellness programs, and employee discounts.
• Career growth opportunities within an international and inclusive team.
• A modern and friendly work environment in the heart of Lisbon.

Place of work