Join Our Team in Malta Italian-Speaking Customer Support Advisor

Are you a natural communicator with a passion for helping people? Do you speak Italian fluently and enjoy solving problems with a smile? This full-time opportunity in sunny Malta might be the perfect fit for you!

We’re searching for a Customer Support Advisor to join a thriving international team that supports customers of a well-established brand. You’ll handle a wide range of customer interactions, from answering product questions to resolving service-related concerns — always with empathy and professionalism.

Your Role:

• Provide top-notch customer service via calls, emails, and chat

• Assist users with inquiries, concerns, or post-service follow-ups

• Ensure accurate documentation of each interaction in internal systems

• Work closely with colleagues across teams to resolve issues

• Stay on top of quality metrics and ensure every customer feels supported

You Bring:

• Fluency in Italian and confident communication in English

• A collaborative attitude, reliability, and strong work ethic

• A calm, solution-oriented mindset, even during busy periods

• Basic tech-savviness and willingness to learn CRM tools

• Flexibility to work in a shift-based schedule, including weekends

Perks You’ll Enjoy:

• Monthly performance incentives and additional bonuses

• Health insurance after a short period of employment

• Long-term career growth and promotion opportunities

• Subsidized canteen with healthy food options

• Gym and mobile plan discounts

• On-site parking and team-building events

• Employee-exclusive discounts with 50+ businesses in Malta

Ready for a rewarding career with a company that values your growth? Come build your future with us in Malta’s vibrant international hub.

Apply today and be part of a company that puts people first.

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