Customer Care with a Car Renting Corporation

Customer Care with a Car Renting Corporation (French Language)

Office Location is Lagoumitzi 40, Athina 117 45

Salary is EUR 1,200 per month gross with bonuses

Are you passionate about helping others and fluent in French? Join and become part of a dynamic customer care team supporting one of the worlds leading car rental companies!

About the Role:

As a French Customer Care Representative, you will be the first point of contact for French-speaking customers across Europe. Youll provide exceptional support and service regarding bookings, rental policies, billing inquiries, and more. Working from our vibrant office in Athens or remotely within Greece, youll play a key role in ensuring a smooth and satisfying customer experience.

What Youll Do:

• Respond promptly and professionally to incoming calls, emails, and chats from French-speaking customers.

• Assist with reservations, modifications, cancellations, and post-rental queries.

• Provide accurate information about vehicle availability, rental terms, and policies.

• Handle customer concerns or complaints with empathy and efficiency, escalating as needed.

• Maintain a strong understanding of the clients services, systems, and processes.

• Meet or exceed service targets and quality metrics.

What You Bring:

• Fluency in French (C1 or above) and English (B2 or above).

• Excellent communication and interpersonal skills.

• Customer-focused mindset with a positive, can-do attitude.

• Previous experience in customer service, travel, or car rental industry is a plus.

• Comfortable using computer systems, CRM tools, and handling multiple tasks.

What We Offer:

• Competitive salary package with performance bonuses.

• Full relocation support for candidates moving to Athens.

• Paid training and continuous development programs.

• Career growth opportunities within a global organization.

• A friendly, multicultural work environment with supportive leadership.

• Health insurance and other employee benefits.

Start your journey with us today and make an impact in customer service while living in one of Europes most exciting cities!

Ready to Apply?
Submit your CV in English today and our recruitment team will be in touch!

Place of work