Customer Care with a Japanese Tobacco Company

Customer Care with a Japanese Tobacco Company (Slovenian Language)

Office Location Advance Business Center 1, g.k. Mladost 4Mladost, ul. "Samara" 4, 1766 Sofia, Bulgaria

Salary is EUR 1,900 per month gross with bonuses

Were not just offering jobs were creating a vibrant community of passionate individuals ready to shine in the world of Customer Service! If you thrive in a dynamic environment and want to be part of an exciting journey supporting a top tobacco brand, youve come to the right place.

Get ready your next big career adventure starts now!

What You Will Do:

Champion Customer Satisfaction
Connect with customers via email, chat, and phone, turning challenges into solutions and creating moments of genuine delight.

Become a Product Pro
Dive deep into our products and services, building the kind of knowledge that empowers you to provide accurate, helpful information exactly when its needed.

Play Detective
Channel your inner investigator to quickly find the right answers and deliver fast, satisfying resolutions to customer inquiries.

Build Real Connections
Bring positive energy to every interaction, brightening customers days and making each conversation meaningful with your charm and authentic care.

Thrive Together
Be part of a lively, collaborative team where sharing ideas, celebrating success, and having fun are all part of the everyday experience.

What You Bring to the Table:

• Excellent Communication Skills: Youre near-native in Slovenian and can navigate conversations in English with easeboth spoken and written.

• Customer Service Experience: If youve wowed customers before, wed love to hear your story!

• Tech Confidence: Youre comfortable with MS Office and know your way around CRM systems.

• Attention to Detail: You juggle multiple tasks like a pro, whether you're working independently or as part of a team.

What You Can Expect:

• A full-time role with flexible shifts between 8:00 a.m. 10:00 p.m., Monday to Sunday

• Competitive salary with monthly performance-based bonuses

• Convenient office location, close to public transportation

• Paid comprehensive training and onboarding

• Ongoing learning opportunities and skill development

• Clear career growth pathways and professional development support

• A focus on health and wellbeing

• Relocation support available, including travel and accommodation assistance

• A generous benefits package, including health and life insurance, a Multisport card, transport allowance, bonuses for important life events, extra paid leave for education, corporate discounts, fun company events, and much more!

Place of work