I&R Technician - Sacramento, CA

Position Summary Pacific Tech Communications Inc. (PTC) is actively seeking experienced Installation & Repair (I&R) Technicians to support high-volume residential and commercial service projects within a major telecommunications program. This role is responsible for installing, troubleshooting, and maintaining fiber and coaxial services, ensuring quality customer experience and adherence to production and safety standards. Key Responsibilities Perform installation, maintenance, and repair of fiber optic and/or coaxial cable services Install and configure internet, video, and voice services at customer locations Troubleshoot signal issues, connectivity problems, and service interruptions Read and interpret work orders, network diagrams, and test results Ensure proper installation of drops, modems, ONTs, and related equipment Maintain compliance with company standards, client specifications, and safety regulations Complete all required documentation, photos, and closeout reports accurately and timely Provide professional customer interaction and represent PTC in the field Required Qualifications 1–3+ years of experience in telecom installation & repair (fiber and/or coax) Experience with residential or commercial service installs (FTTH, HFC, or similar) Ability to use test equipment (signal meters, OTDR, etc.) Understanding of drop installation, inside wiring, and premise equipment setup Valid driver's license with clean driving record Ability to pass background check and drug screening Preferred Qualifications Experience working on large-scale MSO or ISP programs Knowledge of XGS-PON, GPON, or DOCSIS networks Certifications (SCTE, Fiber Optic, OSHA 10/30) Previous experience meeting production metrics and service SLAs Compensation & Details Competitive pay (DOE) Production incentives may be available Travel opportunities depending on project needs Company vehicle / tools may be provided (based on role type) Why Join PTC At Pacific Tech Communications, we specialize in turnkey OSP/ISP construction, fiber deployment, and workforce solutions nationwide. We are building a team of professionals focused on quality, safety, and long-term growth .