Content Moderator — Polish & English

Job Title: Content Moderator — Polish & English Location: Lisbon, Portugal (On-site) Start Date: 30 April 2026 Schedule: 24/7 operation — Monday to Sunday (rotational shifts) Employment Type: Full-time, On-site Shift Patterns Morning: 07:00 – 16:00 Afternoon: 14:00 – 23:00 Night: 22:30 – 07:30 Days Off: 2 rotating days per week About the Role We are looking for a Polish & English-speaking Content Moderator to join our growing team in Lisbon. You'll play a critical role in maintaining a safe and positive online environment for users within an e-commerce platform. Key Responsibilities Review and moderate user-generated content in Polish and English. Ensure all content complies with local market policies and guidelines. Handle queue peaks, especially during promotional seasons. Make rational, empathetic, and consistent moderation decisions. Demonstrate excellent written and verbal communication skills with strong customer service orientation. Requirements Native-level Polish and fluent English . Solid content moderation skills and understanding of local market culture . Experience or strong interest in e-commerce is a plus. Demonstrated critical thinking and empathy in communication. Compensation & Benefits Salary: €920/month × 14 months Performance Bonus: up to €45/month × 11 months Meal Allowance: €7.63/day Welcome Bonus: €1000 (Polish language) — paid in 12 monthly installments during the first year. Health Insurance: Available from Day 1 (employee contribution required) Free after 6 months of contract Relocation Package From outside Portugal: Shared accommodation for up to 12 months (details provided during interview) No flight ticket provided Within Portugal: Relocation support only for Tier 1 languages (German, Nordics, Dutch) Why Join Us? Be part of a multicultural team in vibrant Lisbon . Gain experience at the intersection of technology , customer experience , and digital safety . Enjoy benefits and a clear growth path within a leading global company.