Admin/Executive Assistant (KS - 03122026 - PTAEA - SAAS)

Position: Admin/Executive Assistant Number of hours: 24 hours/week Schedule: Monday to Saturday , 10:00 am - 2:00 pm, UK Time Tasks required: Support daily operations and coordination across three salon locations Assist in overseeing salon staff and onboarding new team members Prepare and send weekly KPI progress reports Manage and respond to emails, WhatsApp, phone calls, and CRM communications Maintain and update the Fresha CRM system Manage schedules, appointments, and staff coordination Assist with CEO calendar management and team communication Organize and maintain client records and business documents in Google Drive Create documents, forms, and reports using Google Workspace Assist with basic design or content tasks using Canva and provide general administrative support Requirements : Proven experience as an Administrative Assistant, Executive Assistant, or similar role Experience using Fresha CRM (preferred) Strong organizational and multitasking abilities Familiarity with Canva for basic design tasks Excellent written and verbal English communication skills Strong customer service mindset Ability to work independently and collaboratively within a team Comfortable using Google Workspace (Drive, Docs, Forms) Advanced IT proficiency , with the ability to quickly learn new systems Excellent communication, organization, and problem-solving skills Minimum qualifications: GCSE in English and Maths